After sales service in India

After Sales Service in India in 2020

After Sales Service in India:- Indian consumers expect extra from worldwide products – high quality, higher specifications, and positively better service. Customer support expectations are rising for all market segments in India and worldwide firms have to construct aftercare help into their branding and enterprise growth.

However, how do you guarantee excellent After Sales Care to your customers in a country the size of India? For many firms, the price of sustaining a professional team of engineers and all of the potential spare elements your clients my have is an actual problem in India – where it’s hard to attain each corner of such an enormous nation. We will clear up this for you.

Akssai provides this service along with a nation-wide community of educated engineers & spare elements.

We like to debate with you personally how we are able to care for your after-sales service necessities, how our technicians will be educated to service your products, and the way this solution will be built-in into your CRM system.

Think about with the ability to call on a totally certified engineer to service your machines inside 24 hours – anyplace in India.

Construct your popularity as the perfect provider in India!

After sales service in India Akssai has educated its engineers to the very best requirements and positioned them strategically across the entire of India to make sure fast skilled help for all of the banks utilizing their machines nationwide.

These similar engineers can help your customers – and also you keep accountable for your brand’s popularity. These engineers can carry out scheduled maintenance visits, emergency repairs, or fast checks, relying on the complexity of your machines and help packages and warranties.

Things that make Akssai special

Akssai can handle your spares via strategically positioned distribution centres in places throughout the nation, whereas Akssai has a powerful community of absolutely certified field engineers who can attain any Indian buyer inside 24 hours. Akssai staff can ship spare elements inside India in 24-48 hours.

With Akssai’s reliable system for spare elements and absolutely certified engineers, you’ll be able to provide world-class after-sales service to your clients – anytime and anyplace – and at a fraction of the traditional price. Prepare us to take care of your machines – and keep in management.

MSME industries disagree on govt claims dues cleared

MSME industries disagree on govt claims dues cleared

MSME industries disagree on govt claims dues cleared:- The Centre is guaranteeing collateral-free loans of Rs 3 lakh to MSME industries, however, MSME minister Nitin Gadkari has said that the Central authorities, state governments, and company India collectively owe greater than Rs 5 lakh crore to micro, small and medium enterprises(MSMEs).

Data gathered by FE confirmed that the Central authorities, Central PSUs, and a few state PSUs collectively owed about Rs 5 lakh crore in dues to MSMEs and state-run companies like FCI as on March 31, 2019.

Since then, the Centre’s dues to FCI have elevated from Rs 1.3 lakh crore to Rs 2.55 lakh crore. Whereas NHAI had excellent dues of Rs 50,000 crore in March 2019, it’s now caught in litigation with contractors and buyers, who’re claiming Rs 78,653 crore in dues.

State energy distribution firms, which owed dues of Rs 60,000 crore to energy producers in March 2019, owe them Rs 94,000 crore as on March 31, 2020. On their half, state transport firms owed a number of 1000’s of crores to their suppliers like oil advertising and marketing firms.

In keeping with a Niti Aayog evaluation, the Central authorities departments themselves had dues of Rs 1.5 lakh crore to the trade at end-March 2019. These departments additionally owe some huge cash to service suppliers.

Nonetheless, expenditure secretary TV Somanathan on Friday stated the dues from 26 prime Central PSUs to MSMEs were solely Rs 773 crore as on March 31, 2020, as they’ve been clearing dues because the authorities launched a particular drive in September 2019.

Together with defense institutions, railways, and different departmental undertakings, the dues from the Centre and departmental undertakings had been lower than Rs 10,000 crore till not too long ago, he stated. “Now we have verified the overwhelming majority of those dues will not be overdue as they’re inside 45 days of working capital cycle prescribed within the MSME Act,” Somanathan added.

Former nationwide president of All India Producers Organisation KE Raghunathan stated the federal government is likely to be referring to the circumstances reported by the MSME Samadhaan web site, a web-based delayed cost monitoring system. In keeping with the website, applications price Rs 10,903 crore had been filed towards Central authorities and its undertakings, amongst others. Raghunathan stated many of the MSMEs haven’t taken this route for concern of repercussions to their enterprise.

The entire dues to MSME had been roughly Rs 5.5 lakh crore as on March 31, 2020 – distributed within the ratio of 40:60 between the Central authorities (together with PSUs) and states (together with state PSUs), Raghunathan stated.

“In states’ 60%, dues from state departments can be 45% and their undertakings 15%,” Raghunathan stated.

Time to say goodbye to China and hello India

Time to say goodbye to China and hello India

Time to say goodbye to China and hello India:- Most of the big corporations shifting their manufacturing bases out of China have gotten shriller with the arrival of Covid-19 associated disruption. It seems like many corporations are thinking to say goodbye to China and hello India to expand their businesses.

Time to say goodbye to China and hello India

For the reason that trade struggle between the US and China, a lot has been written about corporations shifting their operations from China to different South-East Asian nations corresponding to Vietnam, Thailand, and Taiwan.

India is hopeful of getting it proper this time around and is competing with other South-East Asian nations in rolling out the purple carpet to corporations exiting China. In anticipation of any announcements that could be made by the Authorities in this regard, this text examines among the key components which are related for corporations considering a shift to India.

Foreign investments regime for Manufacturing

Foreign investment legal guidelines in India are liberal for investments that originate from nations that don’t share a land border with India. Almost 90% of the sectors don’t require any prior governmental approval for receiving foreign direct investment.

As far as the manufacturing sector is worried (together with contract manufacturing), 100% FDI has been permitted below the automated route, i.e. without any authorities’ approval. A producer is permitted to promote merchandise manufactured in India by means of wholesale and/ or retail, together with by means of e-commerce, without authorities’ approval.

Establishing a Manufacturing Firm in India

The method for registering and incorporating firms isn’t cumbersome. Under the current legal guidelines, a simplified form has been prescribed that integrates utility for identifying reservation and incorporation, acquiring director identification number, tax registrations, key labor legislation registrations, and opening of checking accounts. The application form is filed and processed online, and the registration prices are nominal. The time taken for incorporation is around 4-5 working days.

Tax regime

In an effort to reduce the tax burden on the corporate sector and to increase additional investments into the nation, the federal government has diminished the company income tax rates. Corporations with gross receipts of as much as INR 4 billion pay a diminished corporate tax of 25%, as in comparison with a rate of 30% relevant to corporations whose gross receipts are above INR 4 billion.

Domestic corporations even have a choice to pay a decrease in the corporate tax of 22%, provided they don’t declare certain specified deductions and incentives. Manufacturing corporations set up in India on or after October 1, 2019, and which commences operations before March 31, 2023, are eligible for a particular tax rate of 15%, subject to compliance with certain situations. The current corporate tax rate is, without a doubt, one of the lowest for manufacturing models, globally.

Dividend revenue is taxable within the hands of the shareholders on the tax rates relevant to such shareholders. This permits overseas taxpayers to make the most of the decrease tax rates specified within the relevant Time to say goodbye to China and hello India Double Taxation Avoidance Settlement on the dividend income and in addition declare credit score for the tax paid in India, in opposition to the tax payable within the nation of their residence.

In 2017, India revamped its whole indirect tax regime by introducing GST. Goods and services tax has subsumed quite a few erstwhile central and state taxes corresponding to central excise tax, service tax, gross sales tax, luxurious tax, the particular further duty of customs, and so on. and consequently decreased the number of compliance necessities. All tax filings at the moment are online.

Want to know about COVID-19 impact on Indian tax treaties.


Non-availability of well-developed infrastructure services is taken into account as a critical bottleneck in India’s development story. During the last decade, India has considerably improved its infrastructure facility offerings by creating well-connected highway and rail transportation networks, domestic and worldwide airports throughout all main cities, a number of main ports throughout its giant coastline, and availability of power.

5 main industrial corridors are being arranged throughout the nation where infrastructural, logistical, and academic services will be developed to assist the institution of industries. Authorities need to speed up its efforts to expedite the growth of the industrial corridors. The efficient implementation of projects corresponding to Bharatmala and Sagarmala will even assist optimize efficiencies.


India is at the moment the world’s sixth-largest economic system and one of many fastest-growing massive international locations. International firms view India as one of the key markets from where future development is more likely to emerge. Time to say goodbye to China and hello India The massive youth population and the continued urbanization of rural India are creating a big potential consumer base with elevated buying power.

As per numerous analysis studies, most consumer spending is more likely to happen in food, housing, consumer durables, and transport and communication sectors. Unlike smaller funding locations in South East Asia similar to Vietnam, Thailand, and Taiwan the place manufacturing is usually export-oriented, the Indian market does not solely serve as a perfect vacation spot for manufacturing consumer items but additionally supplies a ready-made consumer economic system to generate domestic gross sales.

Environment, Social and Governance elements

India has a strict regime for environment safety and for implementation of labor legal guidelines, offering a better score on ESG parameters. Therefore India is the most popular vacation spot for stakeholders aware of their ESG associated issues.

India encourages its industries to enhance their requirements for environmental safety by means of its sustainable growth applications, social duty by means of measures such as strict enforcement of labor legal guidelines and Time to say goodbye to China and hello IndiaCSR initiatives, and governance by means of numerous compliance necessities similar to these under the Companies Act, 2013.

Do you want to know full guidance about how to set up a firm in India? Akssai can help you.

How Indian culture affects business in India

How Indian Culture Effects Business in India

How Indian Culture Effects Business in India:- Indian culture has an effect on the business as Indians are likely to focus extra on good private relationships and determination than they do on adherence to processes. For a superb business relation in India, one also wants an excellent relation to the counterpart as an individual. Keep away from conflict in your private relations with enterprise partners even when that would mean a delay in a venture.

In India you’re going to get invites to weddings, birthdays and many others. and you must try to attend if you can. Foreigners need to know that that is a part of Indian culture where there is no such thing as a strict divide between private life and business life.

How Indian Culture Effects Business in India

Many elements of Indian culture have an effect on the enterprise. For example, Indians believe in astrology and a great star constellation is essential to much earlier than coming into cooperation. Additionally, it is frequent in most areas to carry out religious ceremonies initially of the latest ventures – at inaugurations, opening of recent factories, and even when shopping for a brand new car.

Interested:-  Hospitality & leisure

Indians hesitate to criticize their boss or others within the subsequent hierarchical stage up. Foreigners who’re unaware of this may get out of a gathering in India considering that the assembly was constructive as all people agreed on their solutions only to later discover no one is executing what was mentioned in the course of the assembly. Building further milestones right into a venture will help to determine such blocks before it’s too late. How Indian Culture Effects Business in India.

Intercultural training is basically beneficial before you jump in. This helps you achieve success in an enterprise in India right from the beginning. Get in contact with our specialists for helpful tips about easy methods to construct a profitable enterprise relationship in India.

Understanding Indian culture

India has 1.3 billion individuals, 22 official languages, and an extended and wealthy cultural heritage with legacies from the British and pre-Independence that proceed to color society at present.

Understanding culture and enterprise styles in a nation like India aren’t simple. India is a nation that’s changing quickly, with a rising middle class, fast urbanization, and more than 51% of the population underneath 25 years old.

To do enterprise in India you don’t want to know every part in regards to the nation and its individuals – you never could – however, to achieve success in India you want to know some fundamental elements of the business culture of this complicated nation.

Our staff of consultants come from all throughout the nation and are usually asked by clients about how Indian enterprise culture works and the most effective methods to approach totally different conditions.

How to set up Liaison office in India

How to set up Liaison Office in India

How to set up Liaison office in India- It is without a doubt, one of the standard choices for international firms to enter into the Indian market to check the water without creating a brand new entity. This text helps you understand what a Liaison office is, when is it best for you and offers you an understanding of the Authorized Place of a Liaison Office.

What’s a Liaison Office?

A Liaison Office (also referred to as Consultant Office) can undertake solely liaison actions, i.e. it could act as a channel of communication between Head Workplace overseas and parties in India. … Promoting technical/financial collaborations between-group firms and corporations in India.

The master circular of RBI states Liaison Office (“LO”) can undertake solely liaison actions, i.e. it could act as a channel of communication between Head Workplace overseas and parties in India. It’s not allowed to undertake any enterprise activity in India and can’t earn any revenue in India. Expenses of a Liaison Office must be met totally by the international exchange out of your Head Office exterior India. Subsequently, the position of a Liaison Office is limited to accumulating details about potential market alternatives and offering details about the corporate and its products to potential Indian clients. Permission to set up such offices is initially granted for an interval of three years and this can be prolonged infrequently by an “AD Class I bank”.

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A Liaison Office can undertake the following actions in India:

1.Representing in India the parent firm/group firms

2.Promoting export / import from / to India

3.Promoting technical/financial collaborations between parent/group firms and corporations in India

4.Performing as a communication channel between the parent firm and Indian corporations

5.How to set up Liaison office in India

Steps to set up Liaison Office

In an effort to set up a liaison office and to make it workable, you want completely different sorts of approvals and registrations from completely different government authorities:

  • Designate a Bank and department where your account can be opened (post-approval) who will be a Licensed Supplier Bank (AD Bank) in your Liaison Office in India
  • File an application with all essential paperwork to the Reserve Bank of India (RBI) by the AD Bank
  • Receive approval of RBI
  • Apply to ROC to acquire a “Certificates of Institution of Place of Enterprise in India ”
  •  Registration for PAN with Income Tax Authority
  •  Registration for TAN with Income Tax Authority
  • Open an account with the Financial institution(Bank) and to acquire account number
  • Receive registration under Shop and Establishment Act (relies on location)
  • Receive registration under Skilled Tax (relies on location)
  • Receive Import Export Code (if samples must be imported)

Akssai has lots of expertise with registering firms for international firms, and we are able to let you know that after receipt of the required paperwork it should take 2 to 6 months’ time to finish all of the steps. In actuality, RBI approval alone will take 2-3 months, so it’s reasonable to plan 4-6 months to have all the things in place.